If a horn being shipped from a tech to the client is damaged in transit, whose responsibility is it to pay for shipping from client to tech for the repair? The tech has said they'll fix the damage while we're waiting on the claim, but I don't have extra money to ship, nor do I trust my packing skills (the horn was shipped to me without a case), etc. I don't want to push the tech, but I'm curious how this is usually done.
Edit: I should clarify, I'll be reimbursed for the shipping after the claim is settled. I guess I'm going by how I'd deal with the situation, if it were reversed; I'd pay to have it packaged and shipped back to me, and fix it.