What this guy needs is for his friends and loyal customers to help him. You can set up a google site for free, he can link to all of his customers, post photo's and give up dates and time lines to complete. The only failed jobs I have had in 25 years are the ones that I didn't communicate completely with the customer. I have screwed up and paid for it more than I care to admit, but if you don't lie, don't cheat and don't avoid your customer you can work it out. So, if you like this guy help him out. If you are a victim, convince his friends and supporters to help him out. It would take 1-2 days to get this all on line and then he can work with out the stress of all the hate.