After reading the endless positive reviews here on this forum, I finally called and ordered a Custom Alto from Dave today! We had a nice conversation. I know this has been said plenty of times before on this forum, but I have to say it again. This guy is super knowledgeable and friendly. With phones ringing and people talking all around him, he never rushed the conversation or seemed bothered by my endless questions. Although I know he's super busy, I felt I could've talked to him for hours. This is top notch one-on-one professional service at it’s best. My only regret is not finding Kessler Music sooner. Thanks for all the help Dave!