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AA3NK
08-29-2008, 12:13 AM
Greetings All,

I wanted to share a story with you--it's my story and I am sticking to it:TGNCHK:

So, I bought a Kessler Custom soprano sax from another fellow on this website--it was every bit of what he offered and being the nice guy that someone will one day accuse of me being--he can buy it back from me whenever, if ever, he feels like it for the same price I paid him.

This is my first soprano sax and I am not really worthy of it, yet, but am working on it. For sure, I'd buy another of Kessler's horns without flinching. But, here is the story.

Sometimes, it is less inhibiting to taste a little beer and try new things on the sax that I might not try if I was drinking Dr Pepper. As you probably well know, drinking anything and then playing a sax is ill advised, it might get a little sticky inside--but what can I tell you--I am just like that, I like girls and saxophones8-). You just have to deal with what life presents.

C# was getting a little tacky, not a smooth release, I tried the old dollar trick, cleaned the pad off, drank a beer, tried to use a little moisture to get it to not stick, drank a beer and then decided to work on it myself.

Yep. This is where it starts... I am just sure that the blue steel spring was not up to the tension necessary to accomodate my outrageous finger speed and decided that the only resolution to the problem was obvious, to increase the spring tension. Blessed as I was, possessed of a very fascile and well outfitted Swiss Army knife, replete with pliers, tiny screw drivers, magnifying glass and a bottle opener I did what you would probably do under similar circumstances. I took that weak spring out and bent it to increase the tension.

I was not real tense myself, at that point, about three Labatt's Blue beers into the project, a Saturday night and money in my pocket. Dang. No matter what I did, it was not getting better, not more springy, much worse, sagging, and then with another beer, more adjustments and greater insight, it quit working altogether.

You should know that it is entirely possible to play almost any song there is without playing C# but if C# is not working---Yeah, that's right, every other note is a C#. Maybe it was a spell that was cast or something but my mind was locked on to old Classics IV melodies and ballads--the stuff where C# haunts us all but sometimes masquerades as Db. Curse the day when D is flat, clearly a note run amok and not worthy, let alone note worthy. Sorry. Ah, shucks, it is humbling to confess these things but confession is good for the soul.

Fortunately, my son, not quite 21 yet, sober and all that inserted himself into the situation and suggested that I leave it alone. Good advice there, don't know where he came by it but whoever was the inspiration of his thought process is a sage and venerated before most of civility and wisdom of the world as it has come to be known--thus far.

I decided that it was probably time to discuss the problem with a instrument repair person and I called a couple of places including Rayburn's in Boston and Dominic's in Danvers. Egads. Rayburns was very cool about it, matter of fact but a little pricey for a spring--it is not up to me to set anyone's prices, just my take on the thing--not cheap. And then I called Dom. Do not make this mistake. However, Dominic did suggest that I send the horn back to Kessler--why didn't I think of that!

Here is my letter to Dave at Kessler's:

"Greetings Kessler’s and Company,

The enclosed Kessler Custom soprano sax was having some sticking and weakness on the first C# pad. So, being possessed of a Swiss Army knife, needle nose pliers and a couple bottles of Labatt’s Blue Label beer I did what anyone with a similar situation would do, I worked on it.

The spring was a bit weak and had some trouble holding the pad open when holding the horn in the normal playing position though with a little help from gravity it would readily stay open. I tried to put a bit more bend in the spring to increase the tension but you can see that the end result did not work out as well as I had hoped.

On a side note, since I live near Danvers, MA, I called Dominic’s Music and asked what he might charge to install a new spring… there is a reason for his unsavory reputation on some websites. When I told him it was a Kessler Custom he remarked that he was sorry and then asked if I had gotten it from that place in Las Vegas!! I told him that it was from there and he declined to work on it saying that he did not work on Kessler horns. Thank God?

I don’t think I will ever wander into Dominic’s shop and would not wish his character on anyone, unsuspecting of the sort of siftiness that he kind of exudes. That fellow may well be his own worst enemy. But, I digress."

You know, all I wanted was a new spring for that note. I'd have installed it myself--probably not my best idea but how much worse could it have been than not being able to play, "All the Things You Are" or "The Shadow of Your Smile?"

I mean sheesh, jeez, WTF and dang-it. Dadgum and SUGAR!

So, I packed it all up, in the box it came in and sent it off to Kessler's with a full explanation about what happened and what I had done. This is where the truth, justice and the American WAY shines forth--almost. Not only did Kessler's fix my horn, UNDER WARRANTY, for free--and I am NOT the original purchaser. Yes, that is right, they did the UPRIGHT DEAL, fixed my mess, at NO charge and then shipped it back to me at NO COST.

Folks, it does not get better than this. I am including a small part of the work order that the instrument repair tech included with my horn. I understand that some of y'all are from the UK and others from Canada. What do you think? Guiness or Labatts?

The repair tech prefers Guiness. Well, heck! I prefer Guiness Stout over almost all commercial stout brews but when it gets down to beer--the Emerald Isles tend to prevail. And, on a purely continental view, how much better should beer be than Canadian? Of course, almost all micro and craft breweries withstanding, it is not easy to get good beer in North America or at least in the U.S.

However, I must concede on this one--Kessler's sax tech did a very fine job of undoing my mess and making it better. I think I should send him a six pack of Guiness or maybe something really good. Do you have any recommendations?

If you ever wondered, is all that hype about Kessler's true or are they legit, read my words. They did for me what they did not HAVE to do, they just DID it! Herewith, is the instrument tech's comments--We'll just call him Saint Tekkie since I don't know his name:

Truly,

Bob

Buescher27
08-29-2008, 12:21 AM
By my book, you're still owing someone a six pack of Guiness:D
Just pick up any eligible dude in the neighbourhood:TGNCHK:

DanCraven
08-29-2008, 12:34 AM
See, the problem is you were drinking Labatt's Blue, the one export product that most misrepresents Canada and Canadian Beer. If you'd been drinking something that actually tasted good, your attention would have been fully diverted toward the enjoyment of your imbibing, and the sax would have been left in peace, instead of in pieces.

I just returned from a trip to the US, and I must say I was impressed with the beer I found on grocery store shelves. US microbrews, at least in Washington state, have come a long way in the last few years. You don't have good brews where you are?

AA3NK
08-29-2008, 01:21 AM
By my book, you're still owing someone a six pack of Guiness:D
Just pick up any eligible dude in the neighbourhood:TGNCHK:

You know, you ARE right! What goes around comes around~

I'll see to it that someone, somewhere, completely unexpecting, gets something they did not ask for or even deserve (too my knowledge) just because of what you suggested.

It might be a Dutch beer, an umbrella, whatever, something kind just because it can be that way.

Thanks for the uptick!

Bob

AA3NK
08-29-2008, 01:29 AM
See, the problem is you were drinking Labatt's Blue, the one export product that most misrepresents Canada and Canadian Beer. If you'd been drinking something that actually tasted good, your attention would have been fully diverted toward the enjoyment of your imbibing, and the sax would have been left in peace, instead of in pieces.

I just returned from a trip to the US, and I must say I was impressed with the beer I found on grocery store shelves. US microbrews, at least in Washington state, have come a long way in the last few years. You don't have good brews where you are?

Time for me to renew my passport and go to Montreal. From here, just north of Boston, to Montreal is about the same distance as Harrisburg to Pittsburgh Pa... about 200 miles by plane. I have a nice little Beech 19A and the flight time is maybe two hours and twenty minutes. I never involve beer wth flying or driving, just working on the sax;)

bandmommy
08-29-2008, 02:36 AM
I like his sence of humour.

Send the man the Guiness.

AA3NK
08-29-2008, 02:50 AM
I like his sence of humour.

Send the man the Guiness.

Exactly.

And just so you know, C# is now very responsive; Even these blazing fingers can scarcely gliss by the notes without noticing how responsive it is.

All I need now is a hat, a recessed doorway in NOLA and some talent to play anything anyone ever heard with nothing more than the "drop of a hat!"

And! Yes, I AM from New Orleans, born in Charity Hospital and have NO ill regard for what happens after hurricanes. I lived through Audrey, in Abbeville, and don't think that anyone owes me anything. There was no such thing as FEMA in those days.

There is a reason why their is passion in southern music, literature and liveliness? That's why it is called heat8-)

kavala
08-29-2008, 03:13 AM
AA3NK,

Reading your LONG post, I think you were imbibing more than just beer. ;)

Give the man a Guiness.

BTW, I saw JB live at the casino in Toppinish, WA.
From the first bar everyone in the audience stood up and
boogied throughout the entire concert.

His sax player is great.

AA3NK
08-29-2008, 06:08 AM
AA3NK,

Reading your LONG post, I think you were imbibing more than just beer. ;)

Give the man a Guiness.

BTW, I saw JB live at the casino in Toppinish, WA.
From the first bar everyone in the audience stood up and
boogied throughout the entire concert.

His sax player is great.


At least! Yes, maybe a six pack! Sorry to be so long with the story, I spend too much time alone. In the old days, there were different songs, the Temptations or some Motor City band had a phrase, "It was just my imagination, running away with me..."

The songs were shorter than a Rolling Rock Pony and that was "the beer" to drink if you smoked--not like Bill Clinton or nothing, just, well, whatever--it could have something to do with Mexico.

Nah, I'm wrong, that was Steve Miller. I have only been to Texas8-)

DaveKessler
08-29-2008, 05:15 PM
lol.

Great thread post. The tech who did your work (and who indeed prefers Guiness, myself, I am a Boddingtons man) was Steve Dawson.

The one thing that really stood out to me was Dominics comments. That was really sad. We see his various Monique and DC Pro horns come through our shop every now and then and we gladly fix them without blasting them to the customer (though some know we could).

It is interesting that I read this after my small bible study last night on the subjects of Character and Integrity.

Regardless, we were glad to help you out and hopefully, the message hit home. Never repair impared. Thats for afterwards! :)

AA3NK
08-30-2008, 02:17 PM
lol.

It is interesting that I read this after my small bible study last night on the subjects of Character and Integrity.

Regardless, we were glad to help you out and hopefully, the message hit home. Never repair impared. Thats for afterwards! :)

;) I have been schooled in this matter!

John Lennon said it well enough, though not one of my favorite persons, he had a little talent, and this phrase in a song... "One thing you can't hide, is when you're crippled inside." I think he may have been on to something there. But, I do not abide with the central premise of his well known song, "Imagine."

ratracer
08-30-2008, 03:05 PM
This is s great story. Ya gotta like techs and a business like this. Props out to Chuck, Dave, and Steve.

This one and a couple of the other threads lately have been pretty encourging.

Ric164
08-30-2008, 04:00 PM
Great story and great service. BTW, I would take a Blue over a Guiness any day of the week.

dirty
09-06-2008, 09:28 PM
This is one of my favorite threads I've ever read.

AA3NK
09-07-2008, 05:47 AM
This is s great story. Ya gotta like techs and a business like this. Props out to Chuck, Dave, and Steve.

This one and a couple of the other threads lately have been pretty encourging.

I am kind of there too. I almost bought a Ref 54 Tenor from them last winter, just before December but the credit card deal acted weird and tried to charge an interest rate that was not was advertised. I just backed off and walked away from it. It would have been cool if I had followed it through with the deal. I found that out later from Dave when I told them that I was right there, on the cusp, incipient, ready to to do it but I wanted to spread the expense out over a few months and the credit card folks acted like I was trying to buy unimproved real estate in sub-Sahara Africa. Ugh.

Anyway, I am not Ref 54 material, I just hate to buy several instruments to get to where I hope to be. Instead, I got a new YTS-62 and completely love the sound of it, the action, the intonation--there is nothing about the horn I would change.

My alto is a Yamaha YAS-23, a good horn and it was my first sax, I play it all of the time and have NO complaints about it or a need to change anything. But, there is that bug that comes around.

After I play the tenor for awhile, my breathing changes, gets stronger as does the embouchure. I also have a Yamaha baritone, a 52 series and play it less than the other horns, it is so different from the others. Before I digress on baritones and how they are to play, I'll return to the central track of this thread and where I was headed, to upgrade my alto.

I don't have much experience with different horns or mouthpieces or reeds, just what there is and what I have to work with at any time. I think the idea of the red brass alto's that Kessler's are putting up is pretty enticing.

The tone and the music and sound heard, delivered and intended all have to come together somewhere. A new horn won't really make me sound a lot better but it won't hurt. For sure, when I sold my Martin tenor and got the new Yamaha 62 tenor, my sound and attitude about playing just soared. Sheesh, I WAS Rollins, Webster, hell, I was singing in the shower, new every note, directed the orchestra and all the backup singers were there for me. Little stuff can and does matter.

This alto is how I started and I am keeping it. I was going to upgrade to a Yamaha YAS-62, maybe an 82Z or a one the variants in between but am not so sure that will be as exciting and adventurous as trying either Kesslers red brass alto or maybe even Phil Barone's version on the alto. For about half the price of the YAS62 I can get a really gorgeous instrument and spend a bit more on mouth pieces, reeds, necks and learn what works to these not so good ears.

And, back to the story. Yeah, I had no need for a soprano but instantly liked it and under the circumstances, my first choice for an upgrade alto is Kessler's.

There is nothing wrong with my alto, I am probably thinking bling-bling. But, who knows what might happen? How do you feel when you put on a new suit, a clean shirt and tie? New shoes? Yeah, you stand a little taller, square up and want to look good--you feel good:)

For now, my choice for an intermediate upgrade is a red brass alto. I don't much care about the finish, price will dicate, but silver is my first choice.

Nah, my first choice is to be playing in a blues based soul band, a Hammond carrying the fullness, changing the room and passing the solo to each player, when and where it fits.

The horn is not going to make the player. I speak a little french, Louisiana stuff--there is nothing in there to make me head to Paris.

Before getting too long in the words, again,

Cava,
Bob

njmac
09-08-2008, 04:47 PM
Personally I would take a Dogfish Head beer over a labatts or guiness. But since Dogfish is a craft brew it really isnt on the same level. At the same time it is the only beer I would ever consider to christen my Kessler Alto with (well maybe a victory beer). You're missing out if you have never tried those craft brewers as is your horn ;) Your Kessler deserves better.

Canadiain
09-08-2008, 05:17 PM
If its a hot afternoon in the sun I'll take the Blue, If its a cold evening in the pub I'll take the Guiness. If there were no other viable alternative I would take the Boddies! It hasnt been the same since they sold out to Whitbred and stopped making it only at Strangeways.

For some reason this thread has transported me back to my student days! When I need a dose of "homebrew" to stave of an $800 "comfort flight", I find Fullers London Pride travels pretty well.

Great thread, and kudos to Kesslers for great customer service!

AA3NK
09-11-2008, 03:37 AM
Personally I would take a Dogfish Head beer over a labatts or guiness. But since Dogfish is a craft brew it really isnt on the same level. At the same time it is the only beer I would ever consider to christen my Kessler Alto with (well maybe a victory beer). You're missing out if you have never tried those craft brewers as is your horn ;) Your Kessler deserves better.

Oh YEAH! I have had every variety of Dogfish Head and it is, without doubt, the best you can get without brewing your own! 60 Minute and 90 Minute turn up in some places--the best access I ever saw for it was in State College, PA.

As far as it goes, different beers suit different situations and circumstances. Coming into the cool season, it is time to start looking at the more substantial brews, stouts, porters and the darker ales. I really like oat meal stout--but, it is not the best for sipping and playing the soprano:TGNCHK:

Let's see if I can recall a verse from the inside of a grocery store trailer... it was a Pathmark unit, circa 1970, and I was a college kid and working in a grocery store in east Harrisburg, Pa--good union job for the time and place!

And on the walls was inscribed a memorable verse:

"When the weather's hot and sticky, tis not time for dunkin' dicky. But when the frost is on the pumpkin, tis the time for dicky dunkin'"

That should be read in original New Jersey meter;)