sdahl1
03-06-2009, 04:53 PM
If anybody knows the relationship between WWBW and Music 123 please explain.
Somebody on this board said they are sister companies. When I asked a sales person at Music 123 about WWBW, she acted like she did not know who I was talking about. But once when I did a search on the Music 123 web site, it returned a result at WWBW. Plus their sites look pretty darn similar.
The reason I want to know is because I was wronged by WWBW and swore I would not do business with them. I had an order that qualified for free shipping, but the shopping cart would not process correctly. When I called, they said it expired (even though it still showed on my order). They refused to honor it, and when I posted a complaint to customer service, they never responded. I was a regular customer doing about $100/ month in business.
So far Music 123 has been good to me and actually seems to have the same pricing, but usually a more liberal "free shipping" policy. However, if they're the same, I'll need to find another source for my music needs.
Any comments?
thx
Steven
Somebody on this board said they are sister companies. When I asked a sales person at Music 123 about WWBW, she acted like she did not know who I was talking about. But once when I did a search on the Music 123 web site, it returned a result at WWBW. Plus their sites look pretty darn similar.
The reason I want to know is because I was wronged by WWBW and swore I would not do business with them. I had an order that qualified for free shipping, but the shopping cart would not process correctly. When I called, they said it expired (even though it still showed on my order). They refused to honor it, and when I posted a complaint to customer service, they never responded. I was a regular customer doing about $100/ month in business.
So far Music 123 has been good to me and actually seems to have the same pricing, but usually a more liberal "free shipping" policy. However, if they're the same, I'll need to find another source for my music needs.
Any comments?
thx
Steven